When is Portland Children's Museum open?
The Museum is open every day from 9 a.m.–5 p.m. Occasionally, the Museum has closures or special hours. Please visit the CALENDAR before your next visit.

What are the Museum's policies, terms, and conditions? 
We've posted them here.

How much does parking cost? 
$2/hour; $8.00 all day. Parking can be paid at any pay station throughout Washington Park. There are also pay stations in front of each venue that take payment. Because the parking area is run by Portland Parks and Recreation, and not the Museum, all visitors who use the provided parking, including members, must pay. Up-to-date information can be found at washingtonparkpdx.org/parking.

I am an adult and I would like to visit the Museum myself. May I?
Please note that Portland Children’s Museum exhibits and programs are designed for children aged 0-12, with the following admission policy:
•Adults (age 16+) must be accompanied by a child (age 0-12); siblings of that child age 13-15 are welcome.
•Parents under age 16 are welcome with their own children.
•Adults unaccompanied by children are welcome to visit with advance arrangements. Please call 503.471.9911.
•For the safety of all our guests, caregivers and their children must remain together at all times.
•The Museum reserves the right to refuse admission.

How do you get to the Museum? 
We’re located off Highway 26 in Washington Park, across from Oregon Zoo. Check out our Map and Directions page for more info.

I saw a sign outside the Museum saying that the Museum was an unreinforced masonry building. What does that mean? 
This building is an Unreinforced Masonry (URM) building. URM buildings are not safe in the event of a major earthquake. To reduce the risk posed by URM buildings, Portland City Council passed an ordinance requiring owners to place a sign that notifies tenants and visitors that the structure is a URM building. Portland Parks and Recreation owns the Museum building, and so they complied with this ordinance.  Questions or comments? Please email BDS.URMBuildings@portlandoregon.gov or call 503-823-7300.

Is Portland Children’s Museum moving?
Yes, but not for a long time. The Museum’s landlord, Portland Parks and Recreation, gave notice that our lease will not be renewed when it expires in 2031. Although we don’t need to move for another 12 years, our plans are to identify a new site by 2023 and move by 2027. Until that time, we’ll be working hard to ensure that our exhibits and programs are the best they can be, to show the potential of a new building—and as much as possible, we’ll be designing environments that can be moved and repurposed in our future home.
 
What will happen to the Museum building? 
In March 2018, Portland Parks and Recreation completed a master plan for Washington Park that envisions what the Park will be like in 25-50 years. This plan surveyed the condition of all Washington Park structures and determined that the aging Museum building was not worth further capital investment. When the Museum moves to its new home, our current facility (originally built for OMSI in 1955) will be taken down to create a picnic area and parking lot. The good news is that Portland Parks will maintain Outdoor Adventure as a free public nature park for everyone to enjoy.

May we celebrate our child’s birthday at the Museum? 
We love to have children visit the Museum on their birthday! For the comfort of all our visitors, the Museum cannot accommodate unscheduled parties in the lobby. Please check out our Birthday page to book your celebration.

Where can we buy Museum merchandise? 
Our motto? "If it’s on the floor, it’s in the store!" Museum-to-Go kits, puppets, plush toys, dozens of items by Melissa & Doug, art supplies, and more are available.

Are strollers allowed in the Museum? 
We reserve the right to request that any stroller not be allowed on the Museum floor. Exceptions will be considered by Museum personnel.

Where can we enjoy a snack or lunch? 
Sample some of the healthy options at our café, The Counter @ The Museum. We also provide tables in the front lobby, and in Outdoor Adventure's Overlook for familes, children with caregivers and paying customers at our café. The Museum cannot accommodate eating spaces for unscheduled groups. Please call our Sales Coordinator at 503-471-9911 to book a lunch or snack space. 

Do you have a coat check or a place to put my personal items?
We do not have a coat check, however free lockers are available for easy access to belongings.
 
Do you have an area for nursing?
Yes. Please inquire at the front desk about our nursing areas.
 
May I bring my pet to the Pet Hospital?
The Museum welcomes service animals with a vest or other official identification; other animals or pets are not allowed except as part of Museum programs. 
  • The Americans with Disabilities Act (ADA) defines a service animal as a dog that is individually trained to do work or perform tasks for a person with a disability.
  • Dogs or therapy animals whose function is to provide comfort or emotional support do not qualify as service animals according to ADA, even with a doctor's note.
 
How do I make a donation request for my organization?
Portland Children’s Museum is happy to consider donation requests for charitable auctions, special give-aways and similar events. Please print, complete, and mail request form with a self-addressed stamped envelope. Click here to download Donation Request Form. Please follow all directions so that we may fulfill your request.