It is with heavy hearts that we share a decision made on March 25, 2021 by the Board of Directors to permanently close Portland Children’s Museum and Opal School, effective June 30, 2021. 

Due to the coronavirus, the Museum has been closed to the public for health and safety since March of 2020. The campus is closed to the public—with the exception of areas used for Opal Beginning School in-person learning and Opal Charter School hybrid learning through the end of the 2020-21 school year.

Portland Children's Museum's lasting impact will live on through the creativity of countless families, children, educators, artists, and musicians who called the Museum and Opal School their second home

Membership & Gift Certificate Q&A:
Can my membership be refunded? 
No, memberships are non-refundable and non-transferable. As a non-profit organization, your membership directly supported our mission and operations. We appreciate your understanding.

Will portions of memberships, not used due to the pandemic, be refunded? Weren’t memberships supposed to be extended? Memberships are nonrefundable as stated in our membership policy. If you purchased your membership in March 2020 or later, during the time that the Museum closed due to COVID-19, we acknowledge your hardship and will refund your payment. Please submit your request here no later than April 30, 2021.

What happens to non-activated gift memberships? We are asking members and visitors to consider non-activated gift memberships a donation. However, by law, you are entitled to a refund. Please request a refund here no later than April 30, 2021.

What if I have a gift card or gift certificate?
Any unused portion of a gift card or gift certificate may be eligible for a refund to the original purchaser. Please submit your request for a gift card / certificate refund here no later than May 31, 2021.

Membership Terms & Conditions: 

  • All adults on the membership must show photo ID to gain admittance

  • Children and adults are considered named members

  • One named adult must be present with free guests

  • Memberships are non-transferrable and non-refundable

  • Membership benefits are subject to change

Member FAQ