What are the Museum's policies, terms, and conditions?
We've posted them here.
How much does parking cost?
$1.60/hour; $4.00 All Day (October–March); $6.40 All Day (April–September). Parking can be paid at any pay station throughout Washington Park. There are also pay stations in front of each venue that take payment. Because the parking area is run by Portland Parks and Recreation, and not the Museum, all visitors who use the provided parking, including members, must pay. Up-to-date information can be found at washingtonparkpdx.org/parking.
How do you get to the Museum?
We’re located off Highway 26 in Washington Park, across from Oregon Zoo. Check out our Map and Directions page for more info.
May we celebrate our child’s birthday at the Museum?
We love to have children visit the Museum on their birthday! For the comfort of all our visitors, the Museum cannot accommodate unscheduled parties in the lobby. Please check out our Birthday page to book your celebration.
Where can we buy Museum merchandise?
Our motto? "If it’s on the floor, it’s in the store!" Museum-to-Go kits, puppets, plush toys, dozens of items by Melissa & Doug, art supplies, and more are available. Check out online merchandise here.
Are strollers allowed in the Museum?
We reserve the right to request that any stroller not be allowed on the Museum floor. Exceptions will be considered by Museum personnel.
Where can we enjoy a snack or lunch?
Sample some of the healthy options at our café, The Counter @ The Museum. We also provide tables in the front lobby, and in Outdoor Adventure's Overlook for familes, children with caregivers and paying costomers at our café. The Museum cannot accommodate eating spaces for unscheduled groups. Please call our Sales Coordinator at 503-471-9911 to book a lunch or snack space.
•Adults (age 16+) must be accompanied by a child (age 0-12); siblings of that child age 13-15 are welcome.
•Parents under age 16 are welcome with their own children.
•Adults experiencing disabilities and their adult caregivers (1:1) are welcome on Monday, Tuesday, and Wednesday between 3-5 p.m.
•Adults unaccompanied by children are welcome to visit with advance arrangements. Please call 503.471.9911.
•The Museum reserves the right to refuse admission.