BIRTHDAY PARTY FAQ’S

We’re here to make sure your child, guests, and you have a great time! Have a question that isn’t listed here? Please call us at 503-471-9911.

What is included in a Weekend Bash birthday party?
What is your payment, cancellation and schedule change policy?
What are the operating hours for Portland Children’s Museum?
When can the host set up the party room?
How do my guests check in?
What about parking?
Can we delay our party arrival or departure?
How do I know if my party has any additional charges for extra guests?
Can I decorate the room?
What about balloons?
Can we bring a piñata, streamers, or confetti?
Can we bring a clown, magician, or some other kind of entertainment?
Is there a refrigerator/freezer for cake/ice cream and other refreshments?
Do I need to clean up afterwards?
Can I bring an alcoholic beverage?
How long can my guests play in the Museum?
Can my guests attend a performance or character appearance at the Museum if it happens on the day of my child’s party?
I am planning a small celebration in the Museum. Do I need to reserve a party room?

What is included in a Weekend Bash birthday party?

  • Private party room for 90 minutes.
  • Add a craft for $5/child: Decorate Treasure Chests, Drums, or Picture Frames. Must be pre-ordered.
  • One Party Pal assistant to help with loading in, trash removal, Museum activities and familiarizing your guests with the Museum. Party Pals are not considered entertainment for your party.
  • Earth-friendly plates, silverware, napkins, and cups for 33 people.
  • All-day Museum admission for up to 33 guests, including up to 15 children.
  • Unlimited access to Museum exhibits, galleries, and studios on the day of your party. Please note that we require one adult for every five children in the party room as well as on the Museum exhibit floor. Chaperones are responsible for their children’s safety and behavior.

What is your payment, cancellation and schedule change policy?
Please view the Museum’s policies, terms, and conditions document for this information.

What are the operating hours for Portland Children’s Museum?
The Museum is open 9am-5pm every day. For more information check our online calendar.

When can the host set up the party room?
Hosts can arrive 15 minutes before the scheduled time. Please check in at the Box Office on arrival, your Party Pal will provide a rolling bin and direct you to your room.

How do my guests check in?
Guests check in under the birthday child’s name. Guests arriving early will be invited to play in the Museum until the scheduled party time.

What about parking?
Paid parking is available in Washington Park. The rates are $1.60/hour; $4.00 All Day (October-March); $6.40 All Day (April-September). Parking can be paid at any pay station throughout Washington Park. There are also pay stations in front of each venue that take payment. Paid parking is enforced every day between the hours of 9:30am-9:30pm, year round. For more information about paid parking visit WashingtonParkPDX.org/parking. Consider using Tri-Met as there is a MAX station here in Washington Park, or to carpool. The Museum is not responsible for parking availability.

Can we delay our party arrival or departure?
To ensure a clean room for birthday parties, we cannot accommodate early or late arrivals and departures. Parties who do not vacate the room at their designated time are subject to additional charges.

How do I know if my party has any additional charges for extra guests?
The Party Pal will keep a list of charges the host must pay before departure. These include, but are not limited to: penalty fees for exceeding the 33-guest limit, charges for extra crafts, and late-departure cleaning fees.

Can I decorate the room?
To keep our murals looking great, decorations are not permitted on the walls. Many hosts choose to decorate using tablecloths and centerpieces.

What about balloons?
You are welcome to have balloons in your party room for the duration of your party. Balloons must be kept outside the Museum at all other times

Can we bring a piñata, streamers, or confetti?
No. These items are choking hazards.

Can we bring a clown, magician, or some other kind of entertainment?
The Museum does not allow outside entertainment during Weekend Bash birthday parties. If you are interested in providing outside entertainment for your guests, consider an After Hours rental.

Is there a refrigerator/freezer for cake/ice cream and other refreshments?
Each room has access to a refrigerator and freezer beginning 15 minutes prior to the scheduled party time and until the end of the party.

Do I need to clean up afterwards?
Please take or throw away any leftover refreshments. Trash cans are available for paper goods/wrapping paper. Our staff will wipe tables, sweep the room and remove trash bags when your party is finished.

Can I bring an alcoholic beverage?
The Museum does not allow alcoholic beverages during normal operating hours. If you are interested in serving alcoholic beverages at your party, consider an After Hours rental.

How long can my guests play in the Museum?
Guests of your party can play all day, from 9am-5pm unless the Museum is closing early. Please note that our art studios generally open later and close earlier than the rest of the Museum. Please call or view our online calendar for exact hours for the date of your party.

Can my guests attend a performance or character appearance at the Museum if it happens on the day of my child’s party?
We want your group to enjoy all special events happening at the Museum. Please note that we cannot make special accommodations for your group. Our performances and character appearances are on a first come, first served basis for all visitors. For popular events such as Fairy Tale Festival or Superhero Weekend, please allow up to 30 minutes in line for your party to fit in our venue areas.

I am planning a small celebration in the Museum. Do I need to reserve a party room?  
In order to provide the best experience for your party and for our other visitors, we do not allow unscheduled parties in the Museum. Please call 503-471-9911 to inquire about availability

TIPS FOR YOUR VISIT

"Less" can actually mean "more"
The Museum is big – you don’t have to see it all in one day or rush through. In fact, the more time your child spends in an exhibit the more engaged he can become in the activities, which can lead to increased learning.

Follow your child’s lead.
Children often surprise us with their interests. Observe your child. What types of activities does your child enjoy most? What activities keep your child’s attention the longest? These observations help you to understand and appreciate your child more.

“Read it again, mom/dad!” Repetition, repetition, repetition.
Young children can also exasperate us with their singular fascinations, but those are an important part of child development as children learn through repetition.

We have more tips and tricks for your visit to the Museum in our Museum FAQ Page. And of course, you can always ask one of our friendly staff members for help anytime during your visit.

TODAY AT THE MUSEUM

See all events in our Calendar->

Login