Frequently Asked Questions

How much does parking cost?
How do you get to the museum?
May we celebrate our child’s birthday at the museum?
Where can we buy museum merchandise?
Are strollers allowed in the museum?
Where can we enjoy a snack or lunch?
Do you have a coat check or a place to put my personal items?
Do you have a private area for nursing?
I am an adult and I would like to visit the museum myself. May I?
May I bring my pet to the Pet Hospital?
How do I make a donation request for my organization?

How much does parking cost?
Parking is free for members. $2 per car for non-members.

How do you I get to the museum?
We’re located off Highway 26 in Washington Park. Located across from Oregon Zoo. Check out our Map and Directions page for more info.

May we celebrate our child’s birthday at the museum?
We love to have children visit the Museum on their birthday! For the comfort of all our visitors, the Museum cannot accommodate unscheduled parties in the lobby. Please check out our Birthday page to book your celebration.

Where can we buy museum merchandise?
Our motto? If it’s on the floor, it’s in the store! Museum-to-Go kits, puppets, plush toys, dozens of items by Melissa & Doug, art supplies, and more are available.

Are strollers allowed in the museum?
We reserve the right to request that any stroller not be allowed on the Museum floor. Exceptions will be considered by Museum personnel.

Where can we enjoy a snack or lunch?
Located in the Museum lobby our Museum Cafe offers a range of tasty, healthy food choices sure to please.  Food/drinks are allowed in the lobby and Dig Pit eating areas only.

Do you have a coat check or a place to put my personal items?
We do not have a coat check, however free lockers are available for easy access to belongings.

Do you have a private area for nursing?
Please inquire at the front desk about our private nursing area.

I am an adult and I would like to visit the museum myself. May I?
For the safety of our visitors, the Museum will only allow unaccompanied adults on pre-arranged terms. This includes business meetings, special events and tours. All guests must check in at the box office and present a valid photo identification to get a guest badge. We reserve the right to refuse entry to any unaccompanied adult without a pre-arranged meeting. For security reasons, bathrooms are for Museum guests only.

May I bring my pet to the Pet Hospital?
Service animals are permitted in the Museum. No other pets allowed.

How do I make a donation request for my organization?
Portland Children’s Museum is happy to consider donation requests for charitable auctions, special give-aways and similar events. Priority is given to those organizations serving children and families, our community partners and corporate sponsors. Please send your request, on your organization’s letterhead, to:

Sue Dixon
4015 SW Canyon Road
Portland, OR 97221

or email to:  sdixon@portlandcm.org

 

For more information, please call us at (503) 223-6500